Create Your First Project
Start adding your projects to your portfolio. Click on "Manage Projects" to get started
Certified Trainers Project
Request Type
Analyze, Design, and Develop Curriculum
Year
2022
Client
International Restaurant Chain
Audience
Experienced restaurant crew members
Purpose
Prepare newly promoted trainers to certify crew members in their respective stations using training strategies, guidelines, and processes.
Tools
Backward Design, Course Mapping, Lesson Planning, Articulate 360, PowerPoint, Adobe Audition, LMS
The training director and manager requested a curriculum to prepare newly promoted trainers to certify crew members in their respective stations using training strategies, guidelines, and processes. After determining the outcome behaviors and completing a learner analysis, I designed a four-day curriculum with curated material and activities.
The course features topics like
- Trainer Role (responsibilities, benefits, and key performing indicators)
- Adult Learning Strategies
- Active Listening
- Active Learning
- The Companies
- Reflection and Debriefs
- Trainer Mission and Vision
- Certification Process
- Admin Duties
- Performing 1:1's and Addressing Issues
Learners must pass a skills assessment at the end of the training with 80% or higher.
